Magento Support Services

Sign up with a support and maintenance partner to manage and optimize your eCommerce store.

Your Magento 2 store needs continuous support and maintenance to keep growing and stay futureproof. As your business grows, focusing on technicalities like security, upgrades, and performance could become overwhelming. Offloading your maintenance responsibilities can help. Ziffity, as an official Adobe Silver Solution Partner, can perform site audits, bug fixes, speed optimization, emergency support, and more on an ongoing basis.

Magento support services partner

Benefits of signing up with a Magento support services partner

  • Flexible and customizable support plans
  • Critical Support
  • Certified developers
  • Regular and proactive upgrades
  • Better coding standards
  • Dedicated support team
  • Consulting for continuous improvements
  • Single point of contact for technical support

Ziffity’s Magento Support and Maintenance Services

Get a Magento maintenance and emergency support plan tailor-made for your requirements.

Bug Diagnosis & Fixes

Bug Diagnosis & Fixes

Ensure a glitch-free eCommerce experience for your users. We thoroughly review your store to find existing and potential bugs in coding or third-party extensions. We fix bugs as and when diagnosed to ensure the smooth functioning of your Magento store.

Performance Testing

Performance Testing

Load pages in a flash. We carry out page loading time tests and server load tests to remove performance bottlenecks. Our Magento speed optimization techniques include caching, compression, JS Bundling, CSS minification, server optimization, and more.

Security Patch Updates

Security Patch Updates

Reinforce security to protect your valuable user data. Our Magento security experts fortify your Magento store with the latest security reinforcements from Magento. This helps in preventing your store from security vulnerabilities and cyber attacks.

Critical Support

Critical Support

Get back on track faster with an on-demand critical support team. Our dedicated emergency Magento support team can chip in to rescue any underperforming eCommerce stores. Be it malware attacks, server issues, or unexpected traffic flow; we can help you fix things in a flash.

Platform Upgrades

Platform Upgrades

Say hi to the latest innovations from Magento. Our Magento managed services team ensures your eCommerce store gets upgraded to the newest version as and when they are released to leverage the full potential of the platform.

Compatibility Fixes

Compatibility Fixes

Ensure your custom-built, and third-party Magento modules are performing well. Our Magento support team will examine extensions to identify and fix compatibility issues, if any. Thereby we ensure better performance and smooth functioning of all additional features.

Why choose Ziffity for Magento
maintenance and support services?

Quick Turnaround

Leverage our dedicated resources to get things done faster. We have structured our team so that we have an expert (coders, analysts, consultants, server experts, etc) to take on every challenge your website might face.

Dedicated Account & Project Manager

Our Magento experts will always be available to handle queries. We have a dedicated point of contact to raise tickets, clarify doubts, report issues, or even plan new development or customization.

Priority Response

Our priority-based response system helps you mark issues with priority levels like high, medium, and low before you report to us. This allows us to delegate resources smartly and get things done quickly.

Round-the-clock Support

With our Magento support services, you will never have to worry about anything going wrong. Be it the holiday season or an end-of-season sale, our round-the-clock team is always prepared to cater to any technical challenges.

Leverage the expertise of an Adobe Silver Solution partner for your Magento support and maintenance needs.

Andrew Bouchard
Andrew Bouchard Senior Business Development Manager
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We are honored to have accrued recognition for our services to our customers.

Our Magento Support
Success Stories

US Electrical – eCommerce
US Electrical – eCommerce

Achieved a <3 seconds loading time for the B2B2C Magento store

Fox Chapel – eCommerce
Fox Chapel – eCommerce

35% increase in revenue after migrating from Magento 1 to 2

Dynojet – eCommerce
Dynojet – eCommerce

100% increase in revenue within 3 months of launch                                                           

American Academy Of Ophthalmology – eCommerce
American Academy Of Ophthalmology – eCommerce

Achieved a 15% faster checkout by migrating to Magento 2

what our Clients say

"In a short period of time since launch, we have had a hockey stick level of growth. Hats off to team Ziffity for a job well done."

DynoJet

"Team has been proactively suggesting improvements and have been extremely responsive when emergency bugs need to fixed. It’s a pleasure to work with Ziffity."

AMERICAN ACADEMY OF OPHTHALMOLOGY

 

Get started with your Magento support and maintenance project

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