Banking, Financial Services and Insurance

Stay ahead in the dynamic BFSI landscape.

BFSI
BFSI

Unleash the power of digital in your BFSI operations. The financial services industry is undergoing a digital revolution. At Ziffity, we leverage our expertise in eCommerce, AI, Business Intelligence, custom app development, and quality assurance to help BFSI organizations like yours deliver a secure and differentiated customer experience.

Our AI and machine learning experts enable BFSI brands to cater to millions of concurrent users, stay available 24/7, automate repetitive, manual tasks to reduce operational costs and provide personalized services.

We help in operational and service areas like customer experience, cost optimization, productivity, efficiency and security enhancement, decision making, regulatory compliance and innovation to cater to the changing market trends.

Our Services

  • Commerce

    Deliver digital-led services to your customers embracing eCommerce. With our eCommerce expertise, we help you set up secure online banking and insurance services. From the complex workflows that involve multiple operations teams to securely managing transactions, we ensure your online ecosystem is secure, agile, and scalable end-to-end.

    Our eCommerce expertise includes implementation, migration, integration, customization, support, and maintenance on platforms like Adobe Commerce, BigCommerce, Shopware, and Shopify Plus.

  • AI Services

    Adopt AI to redefine customer experience and the way you perform back-office operations. Our AI experts can help your banking and insurance personnel to provide personalized recommendations. AI can also improve your customer support quotient through chatbots that understand simple text inputs.

    AI chatbots can also help reduce human intervention and manual errors, release talents, and improve efficiency. For BFSI, we can integrate AI to improve areas like document processing, personalized banking, and credit scoring. AI can also help in fraud detection and prevention, like automating Anti-Money Laundering (AML), Know Your Customer (KYC) and proactively identifying cybersecurity threat detection.

  • BI and Visualization

    Devise strategies that work with data that business intelligence tools can uncover. You can get a 360-degree view of customers through BI and visualization tools, enabling opportunities to personalize services, enhance support, segment customers, up-sell, and cross-sell.

    Analytics enable brands to analyze branch-wise performances, identify individual KPIs and track overall business growth to refine business strategies. BFSI organizations can also prepare for the market scenario by analyzing competitors and user expectations to prepare ahead of the curve.

  • Quality Assurance

    Fortify your web and mobile applications, providing banking, finance, and insurance services with utmost security. Our quality assurance engineers provide end-to-end testing services across your administrative interfaces, customer-facing applications, and the infrastructure they are hosted on to ensure data security across every transaction.

    Our timely audits of integrated third-party systems provide the head start to fix security loopholes and heighten security further. Our QA processes also ensure that BFSI organizations adhere to compliance and regulatory standards.

  • App Development

    Build high-performance, enterprise-grade applications to deliver great experiences for your customers. Our app development team can help you build custom applications from scratch and enhance pre-built apps with scope for improvement.

    Our development approach ensures that your applications can facilitate integration, new feature development and customization to keep your business agile to the changing market landscape and customer requirements. With our Microservices and middleware expertise we build independent functionalities, quickly release them to market with zero impact on the enterprise application and customer experience.

  • Digital Marketing

    Our digital marketing expertise empowers BFSI organizations to reach new audiences, engage existing customers, and achieve measurable results. We leverage a comprehensive list of digital channels, including SEO, social media marketing, content marketing, and email marketing, to build brand awareness and trust.

    We create targeted campaigns that showcase your latest services, loyalty programs, and innovative technology solutions like AI-chatbots-enabled support. Additionally, our data-driven approach ensures we personalize communication with your target audience and loyal customers, fostering deeper connections and driving conversions.

  • Cloud

    Maintain top-notch security and scalability with Cloud adoption. We help BFSI organizations overcome their hesitation to adopt the cloud by devising tailor-made cloud strategies. Our approach includes analyzing your current infrastructure and choosing the right cloud platform, tools, and environments based on their requirements.

    Our cloud setup can accommodate huge volumes of data flow and facilitate encoded transactions across several nodes. Our cloud storage solutions ensure your data is stored, secured and managed well. Our cloud-led data management provides advantages like data backup, disaster recovery, and data integrity availability and fulfills compliance standards.

Industry segments we cater to

Retail banking

Retail banking

Commercial banking

Commercial banking

Investment banking

Investment banking

Private banking

Private banking

Health Insurance

Health Insurance

Life Insurance

Life Insurance

Property & Casualty Insurance

Property & Casualty Insurance

Asset Management

Asset Management

Wealth Management

Wealth Management

FinTech (Financial Technology)

FinTech (Financial Technology)

NBFCs

Non-Banking Financial Institutions (NBFCs)

Cooperative Banking

Cooperative Banking

Our BFSI
Success Stories

 

Partner with Ziffity for

  • Multi-industry experience in B2B, B2C and D2C
  • DevOps and Agile development approach
  • End-to-end Digital Solutions
  • Quick turnaround time
  • Certified experts and developers
  • High-quality deliverables

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