Technology, Media and Telecommunication

Be the frontrunner in the competitive TMT terrain.

BFSI
BFSI

Technology, Media and Telecommunication Industry (TMT) is the epicenter of digital disruption. Together, they have helped each other grow and evolve rapidly, initiating a chain reaction of digital-led disruption in every other industry and market segment we know.

As digital service providers, Ziffity can enable such organizations to take on various challenges such as product development, eCommerce implementation that facilitates transactional and subscription-based business models, and the adoption of technologies like artificial intelligence and machine learning at several layers of their operations and customer services.

With our hands-on experience in Cloud and quality assurance, we can ensure that your entire digital ecosystem is scalable, secure, compliant, and flawless.

Our Services

  • Commerce

    Expand your business across borders by embracing eCommerce. Our eCommerce expertise provides three key benefits for the technology, telecommunication, and media industries: Global reach, 24/7 accessibility, and great customer experience.

    We integrate features like secure payment gateways, automated product downloads, and user-friendly subscription management tools. This creates a frictionless customer journey, fostering loyalty and repeat business. With our hands-on experience, we help brands adopt evolving technologies like AR, AI, and Machine Learning, equipping them to stay on par with market trends and consumer demands.

    Our eCommerce services focus on enabling brands to grow continuously, establish multiple revenue streams, and build a competitive advantage.

  • AI Services

    Transform your customer interactions with AI-driven personalization that drives engagement and increases conversion rates across the entire buying journey. Through our expertise in AI chatbots, NLP, and machine learning, we equip these organizations with the tools to automate responses, translate content, and deliver personalized customer interactions that work.

    Apart from smart product recommendations, AI can facilitate voice-enabled communication, enabling hands-free interactions. AI and machine learning algorithms can predict customer demands and improve search accuracy. For the media industry, AI can help dynamically moderate content based on age and region-specific regulations.

  • BI and Visualization

    Get a bird’s eye view of high-volume data flowing in rapidly from several customer touchpoints and operations. BI Visualization tools enable Technology, Media and Telecommunication brands to streamline operations, identify inefficiencies across departments and improve alignment across departments.

    With our BI expertise, we identify customer buying behaviors, seasonal market trends, and highly consumed services and products. This enables such brands to optimize content creation and services according to audience needs, improving customer satisfaction and better conversions.

    Leveraging visualization tools, we empower brands to convert complex data into easily understandable graphs and dashboards to derive actionable insights that drive business growth.

  • Quality Assurance

    Ensure the quality of your digital products and services with tailor-made QA practices. Our manual and automation testing services focus on reducing the risk of service or product failures for Technology, Media and Telecommunication organizations, thereby ensuring customer satisfaction and minimizing refunds.

    Our performance and regression testing services ensure your software applications, networks, and services work well while experiencing different loads. By integrating QA procedures in product development and operations, we open opportunities for innovation and continuous improvement. On the customer-facing front, our functional testing, integration testing, security testing, and usability testing services make sure your apps are safe and easy to use for your customers.

  • App Development

    Provide 24/7 accessibility and gain access to first-party data built through digital interactions. We build highly secure and scalable web and mobile applications. Our certified developers and market experience enable us to take on projects from scratch, rescue stalled applications, and enhance pre-built apps.

    By building your own applications, we help your brand access users' behavioral insights that help in making strategic business decisions and strategizing marketing campaigns.

    Our managed services teams can provide long-term support and maintenance services as well as third-party integration. We leverage our middleware and Microservices expertise to add flexibility to your application's need to innovate faster and implement features based on evolving consumer expectations.

  • Digital Marketing

    Reach audience across web and social channels with organic and paid digital marketing campaigns. Our digital marketing campaigns are focused on effective audience targeting, brand awareness, lead generation, and customer acquisition. We also provide on-page optimization to improve engagement and conversions.

    We cater to your channel-specific content creation requirements, right from messaging to creatives. Our extensive reporting enables you to stay updated on the performance of your digital marketing campaigns and ensure you get maximum benefits out of your spending.

  • Cloud

    Enable smooth content delivery across the globe with Cloud adoption. Our CDN experts enable Technology, Media and Telecommunication brands to stream content and facilitate downloads through content delivery networks to customers across continents. We build cloud-backed infrastructure, with high scalability to manage oscillating server loads and security to keep your digital assets and customer data safe.

    Apart from benefits like real-time updates, team collaboration, analytics, compliance, data storage and recovery, we help brands minimize costs using Cloud. Our Cloud experts can pick the right platform and cloud tools which brands can use and pay as per consumption reducing investments made on hardware purchases and maintenance.

Industry segments we cater to

Hardware

Hardware

Software

Software

eCommerce

eCommerce

Internet

Internet

Tech-Services

Tech Services

Broadcasting

Broadcasting

Publishing

Publishing

Film and Entertainment

Film and Entertainment

Music and Audio

Music and Audio

Gaming

Gaming

Wireless and Wired Communication

Wireless and Wired Communication

Satellite Communication

Satellite Communication

Internet Service Providers

Internet Service Providers

Telecom

Telecom

Broadband

Broadband

Industry segments we cater to

Technology

Retail banking

Hardware

Commercial banking

Software

Investment banking

eCommerce

Private banking

Internet

Health Insurance

Tech Services

Media

Life Insurance

Broadcasting

Property & Casualty Insurance

Publishing

Asset Management

Film and Entertainment

Wealth Management

Music and Audio

FinTech (Financial Technology)

Gaming

Telecommunications

NBFCs

Wireless and Wired Communication

Cooperative Banking

Satellite Communication

Wealth Management

Internet Service Providers

FinTech (Financial Technology)

Telecom

NBFCs

Broadband

Our Technology, Media and Telecommunication
Success Stories

Fox Chapel – eCommerce
Fox Chapel – eCommerce

35% increase in revenue migrating from Magento 1 to 2

Dwell – eCommerce
Dwell – eCommerce

A collaborative media platform for home & decor

 

Partner with Ziffity for

  • Multi-industry experience in B2B, B2C and D2C
  • DevOps and Agile development approach
  • End-to-end Digital Solutions
  • Quick turnaround time
  • Certified experts and developers
  • High-quality deliverables

    Let's Talk

    Your data is safe with us. Read our Privacy Policy

      Get in touch with our experts

      Newsletter

      Join our LinkedIn Newsletter

      Get the latest eCommerce and Cloud insights in your inbox

      This website uses cookies to remember you and improve your browsing experience. Learn more about our usage of cookies here.