E-commerce has tremendously evolved since its inception in the 1990s. Retailers are now compelled to provide tailor-made shopping experiences for their customers. Succeeding in eCommerce hinges on your ability to keep up with your customers. They choose how and when to engage with you and in which channel. More than that, they expect you to “get” them. If they reveal a preference in your mobile channel, they hope to see it reflected in all other channels.
With the help of Magento 2, companies can get detailed insights about customer preferences and curate a hassle-free yet personalized online shopping experience. Magento Commerce 2 lets you evolve to meet your customers’ expectations. It’s not just moving. It’s gearing up.
8-step guide for choosing the right eCommerce development agency
Partnerships are the bedrock of a successful eCommerce business. Outsourcing your eCommerce development project can help you focus on crucial areas that demand undivided attention like sales and marketing.
Our Magento Migration Services
Migrate from a 3rd party eCommerce infrastructure to Magento Community or Enterprise. Our Magento experts, in addition with quick Magento migration, can provide training and round-the-clock support to make your Magento onboarding experience a breeze.
Magento 1 to 2 Migration
Leverage on the latest improvements of Magento and our expertise in Magento eCommerce services by migrating from Magento 1 to 2. Our migration experts can have every single data moved right from custom code to 3rd-party extensions in quick time.
Magento Community to Enterprise
Migrating from Magento Open Source to Commerce or Commerce Cloud is a challenging effort that demands the same effort like 1 to 2 migration. We at Ziffity, bring to the table our hands-on experience of working on both versions to ensure a safe and quick move.
Frequently asked questions
Why Magento 2.0?
We have a number of articles written around Magento 2.0 migration, here are some.
Benefits of migrating to Magento 2
How to migrate to Magento 2.0?
Magento 2.0 for B2B Industry
When is the right time to migrate?
How much does it cost to migrate?
This article will provide you a broad idea about license and agency costs. Magento 2 migration – How much does it cost to migrate your store to Magento 2?
Will my SEO rankings get affected after Magento 2 migration?
With proper SEO-specific precautions, we can ensure that your SEO rankings remain unaffected. All our estimates for the Magento migration project include a section for SEO related work, wherein we understand the current state, plan & executive to sustain the ratings.
What will happen to my data when Magento 2 migration happens?
All your data will be migrated to Magento 2 website. Magento officially provides a ‘Data Migration Tool’, which we use to migrate your eCommerce store’s data from Magento 1 to 2. Some data structures could have changed because of your customizations. But all those will be taken care of as part of the migration process.
Will Magento 2 migration affect site performance?
No. The site performance will not get affected, assuming the infrastructure/traffic pre and post-migration remains unchanged. In fact, the performance should improve due to an improved Magento 2 platform.
Can you migrate extension data from Magento 1 to Magento 2?
Yes, absolutely. Some will be taken care of when you upgrade the individual extension from 1 to 2, assuming version 2.0 for the same extension is available. Wherever you are replacing the old extension with a new one or plan to use a built-in Magento feature from 2.0 instead, it might require some manual data migration effort. Either way, it is possible to migrate.
What happens to all my existing integrations?
Well, the whole idea behind the migration project is to study each of these integration touchpoints and see how they will perform on Magento 2.0, some of them will work readily, some might need additional effort to make it work. Every integration touchpoint will go through rigorous testing to make sure they are good for go-live.
What if I need a new design as part of Magento 2.0 migration?
Very much possible. We can include the pricing for creative design as part of the migration project.
We can set up two separate teams. While one team works on the new design, another performs discovery on migration. This will speed-up time-to-market.
We recommend our customers to go for a creative refresh along with migration. That way, it is just not a tech upgrade; it also adds business value in terms of fresh design and better user experience.
Does Ziffity have experience in Magento migration work?
We have migrated all our existing Magento 1 customers to Magento 2 successfully. We have signed many more new customers on migration. So far, we’ve maintained a 100% track record on customer satisfaction. If you are looking for an agency to move to Magento 2, look no further. We are a Magento shop for last 6 years, Adobe silver partner, and world #3 on Magento platform contribution.
What if I am not happy with the work done by Ziffity?
We believe in de-risking our customers, and hence provide one-month-performance-check-clause. During the first month of the engagement, if you are not happy with our work, communication, or any part of the partnership, you are free to disengage with Ziffity. You don’t have to pay us anything for the work done so far. In other words, we waive-off your liability to us.
How much time overlap will there be between us?
While most of the development team is based out of India, we do have relationship manager/solution specialists onshore. So from that sense, you do have full overlap. With respect to the technical team, you will have an overlap till 2 pm EST. In case of emergency, you can always reach out to the onshore team for help.
What if we want to do our own creatives?
Absolutely not an issue. You can deploy your in-house team or a creative agency you like; we collaborate well in multi-vendor scenarios. You can provide us the style/brand guide and finalized design files, and we will do the UI implementation.
How does the project communication happen?
During the discovery phase, which is typically 2 to 4 weeks, we insist on having daily web meets. Post discovery, depending on the need, it would boil down to once or twice a week. And also, a monthly steering committee meeting, which would involve all senior stakeholders from both ends, to discuss progress and client satisfaction. Apart from calls, communication will happen via emails, Slack, Jira, and Confluence.
What project tools would you use? Who would bear the license cost?
From an Agile project management perspective, we prefer Jira and Confluence. If you already have the license, you can on-board Ziffity team. Else you will need to secure one. In case you are comfortable with some other tool, that is fine too.
Apart from Jira, Confluence, you will have to provide access to Magento admin, server access, version control, Google Analytics, sample test accounts, pre-existing documentation, if any.
How do you address concerns & escalations?
Anytime you are not happy with us, you can escalate to your project manager, in the event you are not satisfied with the remedial measures taken, you can connect with your relationship manager. If that doesn’t work, you can send an email to email@example.com. Our current “escalation” to “completed sprint” metric is at less than 1.5%.
What about hosting services for Magento?
We work with various hosting partners like AWS, Webscale, Majemojo, Nexcess, Rackspace, among others. Whoever is your provider, our DevOps/Cloud engineers collaborate with them to make sure your application is performing well, secure, and has high up-time.
How does the payment terms work?
Invoices will be raised at the beginning of each month for the preceding month’s effort. Both in the case of a retainer and fixed priced project, our standard payment term is net 15 days, and we prefer receipt of payment via wire transfer.
Ziffity’s expectation from its customers?
The reason we call our engagement with our customers a partnership is because contributions from both parties are required to make it work. We want our customers to provide the needed time for the project in terms of meetings, inputs, content, and user acceptance tests.
Ideally, provide single-point-of-contact, so it is easier to coordinate things, maintain a within-24-hours turnaround on queries, and provide access to required systems/servers. That’s pretty much it is. We’ll take care of the rest of the load.
Of course, if the job is well done, we would like you to spread a word about Ziffity, and if you are not camera-shy, provide us a video testimonial.
what our customers say
“I have been working with Ziffity for about 4 months now and we have already corrected all our issues on the existing platform. Ziffity has been nothing short of excellent.”
“Team has been proactively suggesting improvements and have been extremely responsive when emergency bugs need to fixed. It’s a pleasure to work with Ziffity.”