Magento Integration services
Your eCommerce site is a gateway to your business, and it defines how your customers and prospects will experience your brand.
Their buying decisions are data-driven. Is the product description accurate? Does the price reflect the marketing email they received? Is the item in stock? How long before they receive their orders? Can they complete the purchase using the billing and shipping information you have on file for them? Once they do convert, they want to know whether their orders were received, and when they'll be shipped.
Ziffity helps you meet your customers' expectations by fully integrating your Magento site with your ERP, OMS, PIM, marketing automation, and other third-party systems. Our integration services let you answer all of your customers' questions accurately and in real-time.
What Your Business Can Expect from Ziffity
Our team of technologists offers essential Magento integration services, such as marketplace integration, search integration, and marketing automation integration.
Our Magento Integration Services
Magento integration with your ERP system can help you effectively update product information, determine account-based pricing, and manage inventory to save time and money. With ERP integration, you can prepare orders faster and improve overall productivity.
Create a seamless connection with your Magento backend and order management system for faster fulfillment. We can integrate any order management system of your choice and customize it as well to roll out specific functionalities like quotes and order tracking.
Integrate marketing automation tools like Marketo and HubSpot into your Magento eCommerce infrastructure. Through automation, reach customers at various stages of exploration with relevant content and improve the chances of acquiring new customers.
Centralize your product data by integrating PIM systems like Akeneo with your Magento backend. Create data workflows to help multiple teams like marketing, design, and content collaborate, release products faster to your storefront, and achieve data consistency.
Integrate 3rd party search systems like Hawksearch and Algolia or Magento’s advanced Elasticsearch. Besides the ability to find products precisely, users can enjoy additional conveniences like autocompletion, typo correction, etc., which enhances their online store experience.
Integrate your Amazon Seller Central account or other marketplaces like eBay with Magento backend. Manage every management task, including product import, export, inventory, order processing, and much more for both sales channels through a single interface.
Our Magento Expertise In Numbers
We’re a team of technologists who have demonstrated expertise in delivering flawless Magento services on time with zero-bug quality.
Years of Experience
Top Magento Contribution Partner in 2020
Hours of Development Expertise
Third-party Systems Integrated
what our customers say
"Team has been proactively suggesting improvements and have been extremely responsive when emergency bugs need to fixed. It’s a pleasure to work with Ziffity."
"I have been working with Ziffity for about 4 months now and we have already corrected all our issues on the existing platform. Ziffity has been nothing short of excellent."
Frequently asked questions
Can we integrate ERP with Magento?
Yes. We have integrated Magento with most sought after ERP systems like Epicor, SAP, Oracle, Dynamics, Mi9, NetSuite, Syspro, Sage, Manhattan, among others. Most integrations are done via REST APIs, and some involve message queues, FTP, Cron jobs as well.
Can we integrate Magento with Marketplace?
Yes, we can integrate your Amazon, eBay, Etsy, Mirakl, Farfetch, or any other marketplace account with Magento. By default, Magento facilitates provisions for Amazon integration and is working on more built-in marketplace connectors. Additionally, you have third party extensions/plug-ins/connectors available for various marketplace integration needs.
Can we integrate Marketing Automation tools with Magento?
Marketing automation tools like Marketo, HubSpot, Bronto, Dotdigital, Pardot, Mailchimp, among others, can be integrated into Magento. Magento has integration compatibility with Marketo as both the platforms are now a part of Adobe cluster. Whether the purpose of integration is SEO, SEM, Advertising, Email Marketing, eCommerce metrics, all of it is achievable.
Can we integrate Magento with AEM?
Yes, you can, using the Commerce Integration Framework (CIF) developed by Adobe. Magento & AEM are owned by Adobe, which helps them build better integration and provide the best of both commerce & content in a single solution. If you are looking for a headless commerce approach, you can have Magento as your eCommerce system and power your storefront using Adobe Experience Manager.
What if the 3rd party system has some issues while integrating?
Under such scenarios, we either talk to the third-party vendor to see if the issue can be resolved within a stipulated time frame without delaying our go-live, or we look for a workaround. In case the 3rd party system is not stable/reliable, we can build middleware to remove a single point of failure and real-time dependency on 3rd party systems.
What happens when you don't have experience working with specific ERPs/third-party systems?
That is never an issue as most systems provide interoperability, ability to connect with any other systems using common interface standards like REST/SOAP APIs. In the event you have a legacy system that doesn't provide integration APIs, we will work with your vendor to come up with a custom solution.
What if my ERP/3rd party APIs are not ready in time for go-live?
Integration is a critical piece for any eCommerce implementation. We frontload integration work, so there is ample time for producing, testing, and certifying these APIs. We'll factor-in API project time into our roadmap to come up with a schedule that is viable for all parties. And if you don't have enough inhouse bandwidth, Ziffity can form a separate team to work on your API project.
What happens when my ERP/3rd party system goes through an upgrade?
As a practice, we avoid system designs, which leads to a single point of failure. It means that even if you have an unplanned/emergency upgrade happening on your third party systems, the eCommerce platform will continue to work smoothly. We work with our customers on planned outages/upgrades to make sure it has little or no impact on the eCommerce end, and any corresponding changes on the eCommerce side are done well within schedule.
How do you determine the timeframe and effort required for integration?
Typically it depends on 3 factors - Number of touchpoints, complexity level, and customization required to make it work. Unlike most agencies, we start our development work with integration, providing us enough room to manage all risks/challenges effectively without impacting the project.
What happens if for some reason integration fails among systems?
Before going live, we make sure that there are enough fallback mechanisms in place so that, at no point, failure of one system leads to cascading failure of all other systems. If a system fails, there would be immediate notifications/alerts to required stakeholders, so they can respond & resolve things quickly.