Adobe Inc has recently launched payment services to its eCommerce offering Adobe Commerce. The platform that caters to B2B, B2C and D2C merchants now offers payment solutions as a built-in capability. Adobe Inc has come up with this improvement in partnership with PayPal, the technology partner powering Adobe payment services.

What is Adobe Payment Services?

Adobe Payment Services is a payment service from Adobe Inc that’ll power transactions for eCommerce brands. Seamlessly integrated with Adobe’s open source, premium and cloud versions it enables businesses to stay compliant with PCI DSS (Payment Card Industry Data Security Standard) regulations. The payment method ensure utmost security through encryption, tokenization and fraud prevention methods.

Key Features of Adobe Payment Services

Global Payment Support:

Adobe Payment Method offers the flexibility for merchants to provide convenient payment options preferred by veteran and modern-day buyers. Adobe Payment services support transactions via credit cards, debit cards, and digital wallets (PayPal, Apple Pay, etc.) providing multiple options for buyers at the checkout.

Security and Fraud Prevention:

Adobe Payment Services has security measures for both merchants and users. Adobe Payment Method complies with PCI DSS (Payment Card Industry Data Security Standard), which is essential for securely facilitating credit card transactions. The payment service’s security measures include encryption and tokenization.

Seamless User Experience:

Adobe Payment services emphasize providing a smooth user experience. A seamless ensures zero hiccups for users during checkout, enabling more conversions and fewer abandoned carts for business owners.

Scalability:

Adobe Payment Services incorporates the scalability of Adobe Commerce. Adobe Payment Method’s scalability can cater to large volumes and frequencies of transactions, making it an appropriate choice for both SMBEs and enterprises. This enables businesses to carry out transactions without concerns over processing limitations.

Reporting and Analytics:

Adobe Payment services provide insights into the transactions. The analytical data provides a holistic view of the transaction flow, payment choices of your customers and sales statistics enabling business owners to make better business decisions.

Recurring and Multi-currency Support:

The Adobe Payment method supports recurring payment options. Subscription-based business owners and D2C brands focusing on CPG commodities can facilitate recurring billing for products and create and manage automated billing cycles. Adobe Payment services also support multiple currencies, enabling smooth transactions beyond borders.

Top 5 Benefits of Adobe Payment Services

#1 Support for preferred payment methods

Adobe Commerce merchants will be able to easily accept and process the most popular payment methods, including credit and debit cards. Adobe Payment services also support PayPal and Venmo.

Additionally, merchants can also offer PayPal pay later option for their customers, helping them bank on the buy now, pay later (BNPL) service, which has gained widespread popularity in the recent past.

#2 Integrated with Admin console

Key transaction and payment data will be accessible for merchants through their admin dashboard. Adobe Payment method also eliminates the need for merchants to use multiple logins that gives a disconnected user experience for payment processing. So, retrieving reports from various payment systems and analyzing them becomes easy.

#3 Competitive processing fees

Adobe payment services charge nothing from merchants. Instead, a commission fee from its transaction partner, PayPal, has to be paid. This is a major advantage for merchants. Merchants can provide users with competitive pricing for transactions and offer tiered transaction pricing based on the volume.

#4 Advanced reporting

Merchants will have a holistic view of the store’s payments and orders, allowing them to generate reports with details like processed volume, payment balance, and so on. Once you download, install, and configure the Adobe payment services extension, the dashboard will offer an end-to-end view of transactions and orders (from placement to fulfillment). Advanced reporting will help merchants identify anomalies in order placements and streamline after-sales measures effectively.

#5 Fortified and up-to-date

Merchants won’t have to depend on third-party payment gateways for security and feature updates. The Adobe Payment Services extension can quickly push version upgrades and releases. Also, merchants need not deal with the hassle of checking a payment gateway’s compatibility while upgrading to the newer versions of Adobe Commerce.

How to Integrate Adobe Payment Services with your online store?

Before you can integrate Adobe Payment Services extension into your online store, make sure you have the prerequisites ready. Enable the Services Connector Module, Services ID Module, and API Keys to start using the Payment Services. The modules will be installed automatically with Payment Services module.

Steps to integrate ‘Payment Services’ for Adobe Commerce

  • Install the Payment Services extension by choosing the right edition and version
  • Get API credentials
  • Connect your Adobe Commerce instance with Adobe Payment Services
  • Create a test PayPal account in the sandbox to start testing
  • Choose Adobe’s ‘Payment Services’ as your payment method
  • Request payments entitlement to perform live onboarding
  • Enable live payments by completing merchant onboarding. Enable live payments for your store.
  • Get Merchant ID for Payment Services set tiered-pricing
  • Enable Payment Services and test in sandbox

Magento payment methods installation process

Source – Adobe

How is Adobe expanding its portfolio of out-of-the-box features?

Adobe has been keen on expanding its portfolio of out-of-the-box features with an aim to provide end-to-end solutions that enable merchants to sell online hassle-free.

Adobe Sensei – As a part of this motive, Adobe bestowed its commerce platform Adobe Commerce (earlier Magento) with its AI-powered product recommendation engine, ‘Adobe Sensei.’ Adobe Sensei leverages analytics on user behavior like preferences, search history, etc., to recommend relevant products that increase conversions.

Know more about Adobe Sensei and its product recommendation capabilities.

FedEx – In April 2021, Adobe partnered with FedEx, the industry-leading shipping service provider, to offer merchants and consumers flexibilities like two-day shipping, easy returns, seamless checkout, and more.

The missing piece – Payment solutions was the missing piece that Adobe needed to establish Adobe Commerce as the platform that comprehensively covers all the key commerce capabilities. With PayPal-powered payment solutions, the brand has got that covered too.

Gearing up to take on competition

Adobe’s rivals like Shopify provide merchants with their own payment methods. In 2020, more than two-thirds of Shopify’s $2.93 billion in revenue came from its merchant services segment that includes payments.

“Adobe’s move is similar to Shopify in some ways, but it’s also just trying to monetize different portions of what a seller needs to do to sell online,” according to Jordan Jewell, research director for digital commerce at IDC.

Conclusion

With the release of Adobe’s payment services, the brand has moved a step further in making Adobe Commerce an end-to-end platform that offers everything merchants need to sell hassle-free. Adobe has more such innovations lined up. Keep watching the space for more such updates from Adobe’s stable.

If you are an eCommerce brand looking for a partner to handle your integration or support and maintenance responsibilities, Ziffity can help.

FAQs

1. What is Adobe Payment Services?

Adobe Payment Services is a payment method that allows eCommerce sore owners to receive and process payments via credit cards and digital wallets. It’s a Payment Services for Adobe Commerce, Adobe Commerce Cloud and Magento Open Source users.

2. How do I integrate Adobe Payment Services into my Adobe Commerce store?

To integrate Adobe Payment services into your store, download the extension from Adobe Marketplace. Install the extension and configure the following – ‘General Settings’ and ‘Payment Options’. Under ‘Payment Options,’ you can configure credit card fields, buttons and button styles. You can also enable or disable options like ‘3DS Secure authentication’, ‘Show on checkout page’ and so on.

If you want to enable Apple Pay for your store, you can enable Apple Pay button and complete self-registration via PayPal and configure Apple Pay settings.

3. What payment methods are supported by Adobe Payment Services?

Adobe Payment Services allows a long list of payment options, including credit and debit cards, digital wallets, bank transfers, BNPL (Buy Now Pay Later), and more.

Credit and Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • Diners Club

Digital Wallets:

  • PayPal
  • Apple Pay
  • Google Pay

BNPL:

  • Klarna
  • Afterpay

Region-specific local payment methods:

  • SEPA Direct Debit (for Europe)
  • Alipay (for China)
  • WeChat Pay (for China)
  • Klarna (for Europe)

Recurring Payments

For subscription-based eCommerce businesses, Adobe Payment Services provides recurring billing options via credit cards, debit cards, and digital wallets.

4. Is Adobe Payment Services secure?

With its security measures, Adobe Payment Services enables merchants to facilitate secured transactions and stay compliant with eCommerce industry payment standards.

Adobe Payment Services includes encryption and tokenization to facilitate authorized payments and secure transactions. The payment gateway is also PCI DSS compliant.

5. Can Adobe Payment Services handle international transactions?

Adobe Payment Method can handle cross-border transactions, enabling businesses to connect with customers across the globe.

Multi-currency and language support:

Adobe Payment Method supports various currencies that allow brands to accept payments across borders. Customers buying products from merchants across borders can pay in their national currency without hassle. Additionally, showcasing price points in the currency familiar to that region ensures more conversions.

The Magento Payment method also supports local payment methods and wallets for certain regions. Adobe’s region-specific local payment support includes SEPA Direct Debit for Europe, Alipay and WeChat Pay for China, and Klarna for Europe.

Note – Adobe payment services charge varies from across regions due to the commission fee levied by its transaction partner PayPal.

6. Does Adobe Payment Services charge a monthly fee?

No, the ‘Payment Services’ for Adobe Commerce, Adobe Commerce Cloud, and Magento Open Source don’t charge a fee from merchants.

However, the transaction partner of Adobe, PayPal, charges a fee for processing payments. This transaction fee will differ according to the region.

In general, any third-party payment gateway will charge you for facilitating transactions, and the fee will increase if you use features like multi-currency and multi-language support.

7. Can I offer subscription services with Adobe Payment Services?

Yes. Adobe Payment Method features a recurring payment option. Subscriptions-based businesses that should accept recurring fees at regular intervals can leverage Adobe Payment Services.

8. What payment processing does Adobe Payments use?

PayPal is Adobe Payment Services’ transaction partner. Adobe pays a commission-based fee to PayPal for transactions, which might vary by region.