This Privacy Policy explains how ZIFFITY (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you use our cloud-based SaaS software (“Service”). We are committed to protecting your privacy and ensuring transparency regarding data practices.

Types of Personal Data Collected

We may collect the following types of personal and usage information:

• Data provided directly by users: names, email addresses, job titles, organization names, billing and payment details, contact numbers, user-generated content.
• Automatically collected data: IP addresses, device information, operating system, browser types and versions, location data, cookie and usage data such as page views and interaction logs.
• Data from third parties: analytics platforms, payment processors, authentication providers, integrations.

Methods of Data Collection

We collect data:

• Through registration, subscription, and support forms.
• Automatically when users interact with our software (cookies, local/session storage, analytics tools).
• From third-party integrations, APIs, social media logins, and service widgets.

Purpose of Data Collection

We process data for the following purposes:

• To provide, operate, and maintain the Service.
• To manage user accounts and authenticate users.
• To process payments and fulfill orders.
• To personalize user experiences and improve the Service.
• To communicate updates, offers, and support information.
• To comply with legal and regulatory requirements.

Data Sharing and Disclosure

We may share data with:

• Third-party service providers: payment processors, hosting providers, analytics platforms — only as necessary to operate the Service.
• Authorities: as required by law.
• Affiliates and acquirers: in case of a business transfer or merger.

We do not sell personal data to third parties.

Cookie Policy

We use cookies and similar tracking technologies for:

• Authentication and security.
• Analytics and performance monitoring.
• User experience enhancements.

Details on the types of cookies used and user options are provided in our Cookie Policy.

User Rights

Users have the right to:

• Access, update, or delete their personal information.
• Withdraw consent or object to certain processing activities.
• Request information about how their data is processed.

Submit requests by contacting us at legal@ziffity.com.

Data Retention

We retain personal data only as necessary for the purposes outlined above, or as required by law.

Data Security

We employ industry-standard measures to protect data against unauthorized access, loss, misuse, or alteration. However, no system can be completely secure.

International Data Transfers

If you access our Service, your data may be transferred to, stored, or processed in countries with different data protection laws.

Policy Updates

We may update this Privacy Policy from time to time. Users will be notified of significant changes by email or via in-app messages. Latest updates will also be published here.

Contact Information

For any questions about this Privacy Policy or your personal data, contact us at legal@ziffity.com.