Secure your storefront with Ziffity’s Magento Support Services
Why do you need a dedicated Magento (Adobe Commerce) support team?
- Improving site load speeds
- Securing data against cyber attacks
- On-demand support for mission-critical campaigns
- Keeping TCO to a bare minimum
- Maintaining your store in its’ best shape
- Ensuring zero downtime and 100% availability
- Driving your innovations to market faster
Our Magento Recognitions
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Our Magento Support and Maintenance Services
Bug Diagnosis and Fixes
Our team thoroughly reviews eCommerce stores to identify existing and potential bugs in coding or third-party extensions. We handle bugs as and when diagnosed, ensuring your store functions smoothly.
Performance Testing
We carry out page-loading time tests and server load tests to remove bottlenecks and improve performance using techniques like caching, JS Bundling, CSS minimization, server optimization and more.
Security Patch Updates
We keep your store updated with the latest security patches released from Magento’s stable in order to avoid security vulnerabilities. Our active community presence ensures your store never misses an update.
Critical Support
Our dedicated critical response team can chip in immediately to rescue your eCommerce store that’s underperforming due to malware attacks, server issues or any unexpected fluctuations in traffic.
Version Upgrades
Our Magento Support Team ensures your store gets upgraded to the latest version as and when updates are released, to actively ensure you take advantage of security and performance improvements, integration capabilities and more.
Dedicated Account and Project Manager
Our Magento experts will always be available to handle issues. We designate a dedicated point of contact to raise tickets, clarify doubts, report issues or even plan for new development or customization.
Magento 2 Integration
Integrating 3rd-party extensions is an integral part of our Magento Maintenance Services. We seamlessly integrate marketplaces, search engines, ERP systems, marketing automation tools and CMS systems with Magento’s backend.
Magento Migration
Move to Magento 2 to leverage new-age eCommerce capabilities. We have hands-on experience in handling Magento 1 to 2 migrations, cross-platform moves like Shopify to Magento 2 migrations or with any third-party platform.
Customized & Packaged Magento Maintenance & Support Services
As a Magento agency that has been active for more than 7 years, we understand the support needs of B2B and B2C merchants. We’ve split our services into ongoing Magento Support and Critical Support. Our ongoing support includes security patch updates, Magento 2 version upgrades, website audits, bug fixes, speed optimization, extension development, custom Magento development and so on. We provide both assorted Magento support packages and customized services.
Brands that rely on our Magento Support Team
